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Money Matters
The Financial Aid Office is closed to walk-in visitors due to COVID-19 restrictions...but we're still working for you!

Need to speak to a counselor?
  • Call 336-334-5702 Monday-Friday between 9am and 4pm
  • Email general questions to
Or reach out through Minnie the Chatbot.

Need to upload documents? use the Document Upload in UNCGenie. (See for instructions.

Financial Aid Appointments

In person visits to the Financial Aid Office will utilize appointments and a check-in system to assure we can control the number of people in the area. To make your reservation you should utilize Starfish (

When it is time for your appointment, you can come to the office and use the app below to let us know that you have arrived.

To utilize the Check In app click the link below and download the app to your phone. You'll only need to do this once. Each subsequent time you want to use the app you can just click the link and the app will open on your phone.
Located inside the Mossman building on the first floor